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Frequently Asked Questions
Are you a factory or trading company?
We are a self-owned factory with an export license, ensuring direct quality control and competitive pricing.
What is your Minimum Order Quantity (MOQ)?
For standard profiles, we do not require a minimum order. For custom profiles, the first order is flexible, but a full container is requested for subsequent orders.
Can you provide samples?
Yes, we can provide samples free of charge. You only need to cover the express shipping costs.
How long is the delivery time?
Typically, it takes 2-3 weeks for new molds and approximately 1 week for mass production once the deposit and order are confirmed.
How do I get an accurate quotation?
Please provide specific product details, including the model, base material, surface finish, thickness, and total quantity required.
How are these panels installed?
Installation is simple. We provide comprehensive video links and written instructions. For large-scale projects, on-site installation support is also available.
Jieda Stone
