Frequently Asked Questions
What types of stone materials do you offer?
We provide a wide range of stones including Granite (Chinese and Worldwide), Marble, Quartz, Travertine, Limestone, and Onyx in various colors and patterns.
What are the standard sizes for your stone slabs?
Typical slabs range from 240-300cm in length and 110-210cm in height. Thickness options include 1.5cm, 1.8cm, 2cm, and 3cm, with customization available for specific project needs.
How do you ensure the quality of the slabs?
Our quality control involves 100% piece-by-piece inspection. We maintain a polished degree of 90 or above and strict tolerances for thickness (+/-1mm) and surface flatness (+/-0.3mm).
What is the typical lead time for an order?
Orders are typically delivered within 2 to 6 weeks after the order is confirmed, depending on the project size and customization requirements.
How are the products packed for international shipping?
We use strong 2.3cm thick wooden crates with fumigation. The packing includes foam and plastic wrapping for water resistance, ensuring the stone is protected during sea freight.
Can you match specific quartz colors?
Yes, we can copy quartz colors based on your provided samples with a similarity of more than 90%.
Jieda Stone
