1. How can I obtain your product catalogue and pricing?
Please reach out to our team to receive the most recent catalogue. Pricing is determined by order volume, material specifications, and design requirements. We are committed to providing competitive quotes for your detailed requests.
2. Are product samples available?
Yes, we provide free samples. They can be sent via freight collect or through prepaid shipping arrangements.
3. What is the Minimum Order Quantity (MOQ)?
Small orders are welcome for items currently in stock. Customized colors or specific thicknesses may require a different MOQ.
4. What are your standard payment terms?
We typically require a 30% T/T deposit in advance, with the remaining balance due before shipment. We also accept Western Union and irrevocable L/C at sight.
5. What is the typical lead time for production?
Samples generally take about 15 days following payment and detail confirmation. Mass production typically requires a lead time of approximately 30 days.
6. Do you conduct quality testing before delivery?
Yes, we perform a 100% comprehensive test on all goods to ensure they meet our quality standards prior to delivery.