❓ Frequently Asked Questions
1. What are the key benefits of porcelain tiles compared to ceramic?
Porcelain tiles have a lower water absorption rate (<0.5%), making them much harder, more durable, and suitable for both indoor and outdoor high-traffic areas.
2. What do the R9 and R11 surface ratings mean?
R9 refers to a natural matt finish suitable for general indoor areas. R11 indicates a higher anti-slip rating, ideal for wet areas, bathrooms, and outdoor applications.
3. Can these tiles be used on both walls and floors?
Yes, these porcelain tiles are designed for versatility and can be installed on interior walls, floors, external walls, and even commercial squares.
4. Are the patterns consistent across all tiles?
This collection features "20 Random Faces," which means the pattern varies across tiles to create a more natural, authentic marble or stone appearance once installed.
5. Are these tiles heat and fire-resistant?
Yes, our porcelain tiles are fireproof and heat-resistant, making them a safe choice for kitchens and commercial spaces.
6. How should I inspect the goods upon delivery?
Please check for quality or quantity issues immediately. If any defects are found, take photos and notify us promptly for a priority replacement or refund evaluation.
Jieda Stone
